Accessibility statement

Luxury Tourist Trains undertakes to make its website accessible to all users, in accordance with Royal Decree 1112/2018, of 7 September, on accessibility of websites and mobile device apps for the public sector.

The above accessibility statement applies to the following website: http://www.spanishluxurytrain.com

Luxury Tourist Trains is committed to providing an accessible website, offering a series of useful content and functionalities and that allows access by as many users as possible, including people with disabilities and the elderly.

Luxury Tourist Trains is working to ensure so that its websites fully comply with the requirements of the EN-301549 standard, v2.1.2:2018, taking into account the exceptions of RD 1112/2018. With this purpose, Luxury Tourist Trains engages in a process of on-going improvement during the development and maintenance of its websites, which includes a regular comprehensive assessment of the Accessibility of its website to ensure compliance with the requirements of the standard mentioned above.

The Luxury Tourist Trains website was last analysed on 09/29/2023, based on the UNE 139803:2012 "Accessibility requirements for website content".

A number of measures have been taken in the construction of the Luxury Tourist Trains website with a view to improving its accessibility. This entails a number of advantages, such as:

  • Facilitating access to users regardless of their physical condition or environment.
  • Allow access to its content from any browser (Microsoft Edge, Firefox, Google Chrome, Safari, etc.) and facilitate the proper functioning of any supporting products.
  • Including clear, well-structured content.
  • Improving the browsing and user experience.

The measures taken include, but are not limited to, the following:

  • Clear separation between content and presentation materials.
  • Structural and semantic marking to ensure proper browsing.
  • Descriptive link texts for your destination.
  • Text with a font size adapted to the user's preferences or needs.

However, Luxury Tourist Trains undertakes to continue working to resolve all possible aspects that could hinder access to certain website content as soon as possible.

Compliance status

This website partially complies with RD 1112/2018 due to the corresponding exceptions and lack of conformance to the aspects indicated below.

 

Content not accessible

The content listed below is not accessible due to the following reasons:

  • a. Lack of compliance with RD 1112/2018
    • There may be one-off problems with edition on a website.
  • b. The content does not fall within the scope of the applicable law
    • Compliance with the basic accessibility requirements is not guaranteed for PDF documents published before 20 September 2018.

Remarks and contact details

Please use the following contact form to inform us about any potential violations of the website, to notify problems regarding access to the content or send your queries/comments/suggestions to improve the website's accessibility.

All contact forms received will be managed by the corresponding Processing department.

Procedure for formulating complaints

The procedure for formulating complaints set out in article 13 of RD 1112/2018 will become effective on 20 September 2020.